Terms of use
Access to and use of this website are governed by these terms and conditions. By accessing the website, you accept and acknowledge that you are subject to and will comply with them. Otherwise, please do not use the website.
Changes
Nationex may modify these terms and conditions and the information contained on the website at any time and without notice. Users are therefore responsible for checking them regularly to ensure they are aware of their content.
Ownership of content
All content, including designs, graphics, illustrations, software, images, videos, music, names, words, titles, phrases, logos and trademarks used or displayed on this website and our social networks is the exclusive property of Nationex. This content is protected by copyright and may not be reproduced, transferred, distributed, modified, copied, published, sold, displayed or used without Nationex’s prior written consent.
Protection of personal information
Nationex (Colispro Inc.) respects your right to privacy in accordance with Quebec and Canadian laws relating to the protection of personal information.
Nationex may collect personal information about you. This personal information is used exclusively by Nationex (Colispro Inc.) to communicate with you, provide the services or information you requested, or send you information that may be of interest to you. Nationex will use this information only for these purposes unless your consent has been obtained. If you do not wish to receive additional information, you may let us know by contacting us.
Restriction of access
Nationex may prevent or restrict any person’s use of this website.
Limitation of liability and warranty
Nationex does not represent or warrant the quality, truthfulness, reliability or accuracy of the information contained on this website. The website and its content are provided as-is without any warranty, and use is at your own risk.
Nationex shall in no event be liable for direct, indirect, incidental, special, exemplary or punitive damages, loss of profits, loss of enjoyment, loss of data, personal injury, costs, penalties or otherwise, nor shall it provide any warranty that the website or its content is error-free or operates without interruption, even if Nationex has been advised of the possibility of such damages resulting from the use of, or inability to use, the website or content.
Nationex does not warrant that the website will be free of viruses capable of contamination or destruction.
Applicable laws
These terms and conditions are governed by the laws of the Province of Quebec, regardless of your place of use or residence.
Contact and representative
For any question, request or complaint concerning your personal information or the Company’s personal information protection policy, please contact our representative by email: Guillaume Bouchard at [email protected]
For the purposes of applying the GDPR, the Company has appointed Guillaume Bouchard as its representative in the European Union. Our European representative can be reached by email at [email protected].
Disclosure of personal information
We may transfer or disclose personal information to third parties whose services have been retained to offer products and services to our clients. These third parties may include other transportation companies or local collection or delivery agents involved in the pickup, transportation and delivery of shipments, as well as technology and IT service providers. When we transmit personal information to a third party, we consider applicable privacy laws and use contracts or other means to ensure that the parties understand and implement appropriate protection measures comparable to ours. We may also share personal information with affiliated companies to facilitate one of the uses described above. Because some of these third parties, affiliates or their servers are located outside Canada, personal information may sometimes be transferred, processed and stored outside Canada or on virtual servers.
Except in the cases described above, we will not sell, share, transfer, deliver, exchange or rent our clients’ personal information to other parties without their consent.
Consent
We will not require a person to consent to the collection, use or disclosure of personal information as a condition of offering our products and services beyond what is required to perform the activities described above or described when consent is obtained.
When a client gives us personal information about another person (such as the intended recipient of a shipment), we rely on the client who provided the personal information to obtain that person’s consent for its collection, use and disclosure in the circumstances described above.
Withdrawing consent
A person may withdraw consent at any time for Nationex’s use, retention or disclosure of their personal information, but must comply with legal and contractual restrictions, document-retention requirements and provide reasonable notice. Consent may be withdrawn by contacting Nationex at 1 866-999-7737 or by completing the contact form. We will inform the person withdrawing consent of the consequences of their choice.
Governance of personal information
Personal information in our possession, such as first name, last name, email address and telephone number, is anonymized 9 months after successful delivery or cancellation.